Privacy Policy

At Exotic Design, we attach the utmost importance to respecting and protecting the privacy and personal data of our customers.

The purpose of this page is to explain the processing of personal data carried out in connection with the use of our services.

The person responsible for the processing of data on the www.exoticdesign.fr website is:
VB MOBILIER, with SIREN number: 893 308 387, and VAT number FR 55 893 308 387.

1. Data collection :

Personal data” refers to all information concerning you as a natural person and which makes it possible to identify you, directly or indirectly.
The personal data we are likely to collect when you browse the site and place an order includes your surname, first name, postal address, e-mail address and telephone number, as well as browsing data (IP address, etc.).

Exotic Design may collect your personal data when:

you browse the site’s pages (desktop or mobile)
subscribe to our information feeds (newsletter, alerts, etc.)
create your customer account (“My account” section)
contact our company (“Contact” section or via chat)
apply for a job (“Recruitment” section)

2. Data usage :

Mandatory personal data collected, which is essential to the processing and management of customer orders and to the business relationship between Exotic Design and the customer, is indicated by an asterisk on all relevant pages of the website.

They allow Exotic Design to:

Handle your questions or requests for information by email, telephone or chat.
Manage your customer account, shopping cart and orders
Manage your deliveries, order tracking and after-sales service
Send you the Exotic Design Newsletter if you have subscribed to it
Gather your opinions on our site and our products by offering you the opportunity to participate in surveys or polls, by email or by telephone
Personalize the site (mobile and desktop) according to your affinities
Analyze site traffic (mobile and desktop)
Organize competitions and promotional games
Fighting fraud at checkout

With the exception of commercial prospecting operations for which we rely on the collection of your explicit consent, Exotic Design considers that all of the processing operations listed above are necessary for the performance of the contract entered into between the customer and Exotic Design.

You can withdraw your consent to commercial prospecting at any time, by clicking on the link at the bottom of our newsletters or by making a written request here.
Once you have successfully unsubscribed, your e-mail address will be removed from the mailing list.

3. Data transmission:

Exotic Design is the sole recipient of your personal data.
However, your data may be passed on to third parties (subcontractors) who will then use it on behalf of and according to the instructions of Exotic Design.

Exotic Design will only pass on your personal data to a third party in the following cases:

For shipping and payment of your order
In the event of the use of a technical service provider in order to provide you with the requested service (e.g. the sending of the Exotic Design newsletter)
For the collection of customer opinions on the items marketed
As part of the maintenance and technical development of the website and mobile site
At the request of the judicial authorities or any administrative authority empowered by law
If you explicitly consent to this information being passed on to partners (e.g. for advertising purposes).

4. Cookies:

Our website uses cookies.
A “cookie” is a small file, generally made up of letters and numbers, sent by the Internet server and stored on your terminal (PC, tablet or smartphone).
Most cookies are used to store information relating to your browsing on a website.
Our own cookies are stored for 13 months.

There are different types of cookies, which we have grouped into three categories.

4.1. Cookies strictement nécessaires au bon fonctionnement du site:

The use of these cookies enables the exoticdesign.fr site to offer you the following services, among others:

Access to your customer account
Saving your basket
Save your wish list and favorites
Saving and displaying the last products viewed on your session

4.2. Cookies de mesure d’audience et de statistiques:

These cookies enable us to compile statistics on visits to the exoticdesign.fr website.
This information is useful to us:

to carry out studies in order to adapt the content of the Site to your needs
to detect malfunctions and improve our quality of service.

4.3. Cookies des réseaux sociaux et cookies publicitaires de sociétés partenaires:

They may be placed on your terminal in order to improve the interactivity of our site and to personalize the advertising offer addressed to you outside our site according to your centers of interest.

You can set the parameters of the cookies from our Site by using our cookie management center.

You can also express your consent or object to the use of cookies by making the appropriate settings in your browser.
Please refer to your browser’s user guides.

For the main browsers, please refer to the following pages:

4.4 Realytics analytical cookie:

The Realytics analytical cookie is an audience measurement and statistics cookie, and therefore exempt from consent according to the CNIL, used to measure the performance of advertisers’ TV campaigns on digital.
In addition to measurement, Realytics offers optimization or advanced audience measurement solutions, which may require free, explicit and unequivocal consent from the user.
Realytics then becomes a data provider for the advertiser’s partners, who must ensure the compliance of the operating partner.
In both cases, the Realytics cookie undertakes to respect the data collected and not to collect any personal or sensitive data, and can be deactivated from the Realytics opt-out page.

– according to CNIL
– data collected: Realytics
– the Realytics opt-out page

5. Your rights regarding the personal data collected :

In accordance with the European General Data Protection Regulation 2016/679 of April 27, 2016 and the French Data Protection Act of January 6, 1978, amended in 2004, all individuals have the right to access, rectify and delete their personal data, as well as the right to limit processing, the right to object and the right to portability of their data.

You can exercise these rights by contacting: contact@exoticdesign.fr

To enable us to satisfy your request and to avoid any identity theft, a copy of both sides of your ID must be attached.
We undertake to respond within a maximum of one month following receipt of your duly completed request.

For more information on how to exercise your rights, please visit the CNIL website here.

Exotic Design participates in and complies with all IAB Europe Transparency & Consent Framework Specifications and Policies. It uses Consent Management Platform n°92.

You can change your choices at any time by clicking here.